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“You are so experienced that you anticipate our needs”

I’m writing to let you know that I am very grateful to you and your team for the wonderful service you gave to family and friends yesterday. You are so experienced that you anticipate our needs and provide so thoughtfully. Ingrid, Lauren and I spent about 4 hours in the dressing room so we loved the calm atmosphere and the tasty refreshments. Everything for our comfort was there and we appreciated having somewhere quiet, away from the noise and crowd, to take a breather or repair make up during the day. We were impressed by the staff who stayed late into the evening and worked unobtrusively to keep the rooms orderly. It was such a relief to be able to come back on Saturday morning to find all our belongings ready for collection.

Mother of the Bride, July 2017